
Employer Services
Building and maintaining a healthy, productive workforce means a healthier bottom line. For this reason, LabCorp offers customizable pre- and post-hire employee screening programs that assist in optimizing workforce productivity. Our approach includes drug-free workplace testing and employee wellness programs.
LabCorp offers:
Numerous Testing Options
Providing consistently good service is our primary focus. We are committed to research and leading-edge technology that enable us to provide your organization with an innovative test portfolio reflecting societal trends, including oxycodone, ecstasy, and medical professionals panels.
National Customer Care Center
To meet all of a customer’s service needs in one location, we maintain a centralized National Customer Care Center available through one toll-free number (800-833-3984) or
here. Our skilled support staff is dedicated to first-contact resolution.
Innovative Information Technology Solutions
LabCorp offers innovative information technology solutions to meet specific program management needs. Our multiple connectivity options provide customers with secure access to data.
Web-based Solutions include:
- Specimen status
- Result reports
- Donor registration
- Chain-of-custody
- Chain-of-custody image viewing
Additional Connectivity options:
- Electronic data interchange
- Automatic faxing of results
- Voice reporting for non-regulated results (available in English and Spanish)
National Specimen Collection Network
For customer convenience, LabCorp offers drug screen collections at many of our more than 1100 patient service centers (PSCs) located throughout the US. When additional coverage is needed, our Collection Network coordinates services through in-network third-party facilities. Network services include urine drug screen, rapid tests for drugs and alcohol, hair drug screen, oral fluid drug screen, on-site, and mobile collections.
National Specimen Transportation Network
Specimens are generally routed to the closest appropriately-certified laboratory. For timely results, LabCorp can arrange for direct specimen pick-up from most geographic areas through our national, company-owned courier network.
Rapid Tests for Drugs of Abuse and Alcohol
When one day is too long to wait for drug test results, LabCorp offers an on-site Rapid Test program available in many of our patient service centers nationwide. Laboratory-based GC/MS confirmation is available for non-negative urine and oral fluid screens.
Employee Wellness Programs
Our Employee Wellness programs offer employers on-site workplace events that may include a blood collection for a comprehensive health panel, blood pressure, pre-employment drug testing, industrial allergens testing, and employee wellness education. Additional diagnostic and preventive tests are available for members of an employee population. Employee health management data enables employers to target health risk counseling and workforce wellness programs effectively.
Fingerprinting Services
LabCorp offers fingerprinting services to assist organizations that must submit fingerprints to the FBI for background purposes or for those that choose to conduct their own fingerprint-based background searches due to the speed and scope of the search results. Fingerprint capture is available through select LabCorp locations.
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